Payment Policy

Payment Policy

Last Updated:05.02.2025

At Luna Styles, we aim to provide a seamless and secure shopping experience for our customers in the United Arab Emirates and around the world.

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, and American Express.

  • Apple Pay (where applicable)

  • Is Cash on Delivery (COD) available?

    No, we currently do not offer Cash on Delivery (COD). All orders must be prepaid through our secure online payment methods.

  • PayPal: For international customers (if activated).

All payments are processed in AED (United Arab Emirates Dirham) unless otherwise specified.

Security
Your payment information is encrypted and securely processed through our third-party payment gateway providers. We do not store any sensitive payment details on our servers.

Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation via email. If you do not receive confirmation within 24 hours, please contact us at support@lunastyles.shop.

Issues or Declined Payments
If your payment is declined, please verify your card details or try an alternate method. You can also contact your bank for more details.

For any payment-related queries, please contact our support team at support@lunastyles.shop.